Hi, how can we help?

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You can chat with your sellers by selecting Chat from their shop page.

Alternatively, you can look out for the Chat icon on various Shopee App pages to contact the seller.  

Buyers usually contact sellers to ask about products, the shop, and their order.

Troubleshooting

If you're unable to send messages to the seller, check if you have done the following items:

• Get a stable internet connection on your phone

• Update the Shopee App to the latest version

• Register your phone number on the Shopee App